Tackle the root cause of resistance to change at both the individual and organizational sources.

Individual Sources of Resistance

Habit. Many of us rely on habits or programmed responses to handle the complexities of life. ReSCI unpacks the sense making mechanisms that maintain habits to assist in reducing poor decision making.

Security. Individuals with a high need for security are likely to resist change because it threatens their feelings of safety. ReSCI asks questions to better understand these feelings and empower individuals to change their outlook to change.

Economic factors. Changes in job tasks or established work routines can arouse economic fears if people are concerned that they will not be able to perform the new tasks or routines to their previous standards, especially when pay is closely tied to productivity. ReSCI designs questions that help stakeholders understand the perceptions and perspectives deriving from the change.

Fear of the unknown. Change substitutes ambiguity and uncertainty for the unknown. ReSCI empowers interviewees to talk anonymously.

Selective information processing. Individuals are guilty of selectively processing information in order to keep their perceptions intact. ReSCI helps stakeholders identify this social phenomenon and offer recommendations to manage perceptions.

ReSCI delivers comprehensive change solutions that move beyond an off-the-shelf packaged approach to a more detailed and customized analysis of the root causes of resistance.

Organizational Sources of Resistance

Structural inertia. Organizations have built-in mechanisms—such as their selection processes and formalized regulations—to produce stability. ReSCI helps stakeholders focus on built-in mechanisms and design ways to motivate change.

Limited focus of change. Organizations consist of a number of interdependent subsystems. ReSCI provides an analysis of the impact of change on different subsystems.

Group inertia. Even if individuals want to change their behavior, group norms may act as a constraint. ReSCI unpacks constraints and equips stakeholders with relevant information to recalibrate the resistance.

Threat to expertise. Changes in organizational patterns may threaten the expertise of specialized groups. ReSCI provides stakeholders with a detailed analysis of the effects of change on each specialized group.

Threat to established power relationships. Any redistribution of decision-making authority can threaten long-established power relationships within the organization. ReSCI explores the beliefs and perceptions derived from change and provides recommendations to deal with them effectively.

Together We Sharpen the People Side of Business.